Privacy Policy
Your Privacy is Important to Us
Your privacy is important to Us. We are committed to protecting any personal information you entrust to us. This page describes how we use and will not use your personal information. From time to time we may change this information so please check this page regularly.
What kind of personal information does Flyways Club ask for?
When you make a booking through Flyways Club, we will ask for your name, address, email address, telephone number. To make it easier to make and manage bookings we save only your name, address, and email and telephone number.
If you choose to pay online, we will ask for your payment information via our secure online payment provider. We know that your credit/debit card information is very sensitive, so unlike other booking websites, we don’t save any card information.
What does Flyways Club use your personal information for and who do we share it with?
Bookings: We use the information you give us to manage your bookings, and to share some of it with the flights provider so that they know who to expect.
Customer Service: Giving the best customer service possible is very important to us. We use your information to make sure we serve you as well as we can.
Account administration and personalization: We link all of your bookings to your account, using your information and booking history to allow you to manage your account in the most user friendly way possible.
Guest reviews: We’ll use your information to contact you following a stay, asking you to rate the bookings and our website to help future visitors to flywaysclub.com.
When does Flyways Club share your data with third parties?
Flights partners: We share your relevant personal information (but not your payment card information) with the flights provider so they can know who to expect and prepare as per your booking. This may include names of those travelling, contact details, and booking preferences.
How does Flyways Club use mobile devices?
We have a version of our website optimized specifically for mobile devices and a mobile app. The way we use and share your personal information when you access our site via mobile is much the same as for the regular website, with the addition that they may use location services to tailor the experience to where you are at the time.
Our Privacy Policy has been created to transparently outline how we handle your personal information. We value your confidence and trust at Flyways Club because we wouldn’t be here without our customers. Therefore, we follow the best practices to protect your privacy. Please go through our privacy policy for maximum transparency about our use of data.
Please keep in mind that our Privacy Policy applies to our website and mobile application only. We do not support any claims from third parties.
Type of information we collect
What is Personal Information:
- Full Name
- Email Address
- Mailing Address
- Phone Number
- Credit Card Number
- Other information you submit voluntarily
If you do not want us to get access to your Personal Information, please do not voluntarily share this information with us through our website or call center.
Note: Do not share your credit card details or login credentials with any agent under any circumstances.
Use of Personal Information:
Flyways Club takes the privacy and confidentiality of your Personal Information very seriously. We do not share your Personal Information without your consent. Flyways Club will not sell, share, license, or rent your Personal Information other than as specified in this Privacy Policy.
Please note that if you choose to withhold Personal Information, you will not be able to access certain parts of our website and may not be able to use all features.
Email and other forms of Communication – You may also choose to communicate with Flyways Club through email, WhatsApp, live chat, or messages on our social media channels. We will use your Personal Information communicated over these means in accordance with our Privacy Policy.
Automatic Collection of Non Personal Information
Some of our web pages’ use “cookies” so that we can give you a better customer experience through customization based on your recent website visits and searches. You can choose to accept or not accept cookies through your browser settings.
Non-personal information that is collected on our website includes
- Type of Browser
- IP Address
- Date and time of website access
- Pages that you have accessed on our website
- Internet address from which you have linked to our website
- Non-personal information that is collected by us is used to help us better understand our customers. This data helps us improve our customer experience.
Information we Use
Personal Information and data that is collected by Flyways Club is used for the following purposes:
- Providing services and support to users
- Improving website
- Responding to user questions
- Maintaining website security
If users give consent, Personal Information is transferred to the following third parties
- Airlines
- Hotels
- Bus
- Cargo
- Events
- Cinemas
- Car Rental Companies
Removal of your Personal Data
You can email us at Info@flywaysclub.com to request immediate removal of your personal information. This step can be followed to remove partial or complete information provided by you earlier.
